- Covering the front desk during operation hours
- Be the first point of contact for staff enquiries and provide support
- Check and respond to the team’s shared inbox
- Greet and assist visitors, students, faculty, and staff in a professional and courteous manner
- Provide accurate information about university services, facilities, and events
- Point person for maintenance, mailing, shipping, supplies, external services, events and equipment
- Building a good working knowledge of all departments across the campus to ensure good communication levels between the members of the community/guests to provide a smooth and efficient service.
- Verifying access for all students, guests and staff onto the premises as per Campus rules, ensuring there is strictly no breach of security policies or procedures.
- Assisting and managing contractors and deliveries by communicating with the relevant staff and ensuring assistance where necessary.
- Maintaining a high standard in personal appearance and demeanor.
Administration
- Working on campus tasks together with the Campus Manager and the rest of the team and actively improve the operational aspect of the team and campus
- Providing general administrative support to staff, senior management and academics, as required.
- Assisting with moving and arranging furniture setup in classrooms, offices and common rooms when needed, e.g. for events or move supply deliveries